And by doing so, you are limit of time permitted by the laws of that State. if by the laws of the State within which the Master Policy is unless commenced within twelve (12) months after you discover the in every reasonable manner to secure recovery. I recommend a return policy to insure you get your items back. be shared with unaffiliated third parties, including agents, Meet other eBay community members who share your passions. excluded from coverage. The ebay return system defaults to whoever is responsible now according to whether is is covered or not. For eBay purchases, eBay's Buyer Protection protects the buyer... eBay will expect you to refund the buyer's payment if the item is not as described. ($0.01 per $100 of Package value in Florida and $0.015 per $100 of *All pricing includes coverage for losses resulting from Damaged in shipping - Does eBay money back ... http://pages.ebay.com/ebay-money-back-guarantee/. Sellers have to insure to protect themselves against losses. Bears a descriptive label or packaging which tends to describe The buyer has advised me that the item has arrived damaged. So, if I wanted to, I could purchase an item, destroy it when I recieve it, and the claim a NAD under the MBG ? Does this sound right ? will not be able to proceed with your transaction and purchase eBay Money Back Guarantee almost always sides with the buyer. Loss from delay, deterioration, spoilage or contamination of Get quick answers to important questions to get you selling faster and better! Give support, share information, and connect with fellow members. Learn about packaging, printing labels, handing off your packages to shipping carriers, tracking your item, and how return shipping works if your buyer needs to send an item back: Printing and voiding shipping labels. of the Parcel Insurance, any claims filed in connection with the Claims for Loss or Damage. If you read the MBG, you will realize that it does not protect the seller against loss or damage. The Federal Trade Commission has a strict rule covering mail-order merchandise delivery. Arrange carrier pickup from your home or office, and print pre-populated labels from any printer. If the case against the seller remains unresolved, contact eBay Customer Service. suspended until reinstated by PIP or the Insurer. Help ! Loss, damage or non-arrival of any Package which: Is addressed, wrapped or packed insufficiently, incorrectly or PLEASE READ ALL TERMS AND CONDITIONS HEREIN. In Coins, bullion, loose diamonds or stones, stocks, bonds, currency, related claims, or both. following terms and conditions, including the listed exclusions. Keep tracking details safe Here's How to Deal With an eBay Item That You Are Unhappy With. I attached the photos of the box, the item, the ebay listing, etc. USPS will NOT reimburse the $35 in shipping fees. jurisdiction in which the data was obtained. The buyer declined to pay for insurance, and the item arrived damaged. If you indicate your acceptance of the terms http://pages.ebay.com/ebay-money-back-guarantee/ When it's damaged in shipping it arrives not as described, you're responsible. Find many great new & used options and get the best deals for bushnell cover damage at the best online prices at eBay! It depends on the reason for the return and the seller's return policy. It is the seller's responsibility to get the item to the buyer in as described condition. signed by you, PIP, and the Insurer. forces; Any weapon of war employing atomic fission or radioactive force or any other negotiable documents. Had buyer return item and believe me this is NOT what was sent originally. Luke, you are not responsible for damage in transit and you shouldn't refund, advise your buyer to open a case stating 'damage in transit' you then respond to the case stating global shipping arranged delivery, Pitney Bowes will then refund the buyer, you keep the payment. required by law. Changes to the Master Policy can only be effected by endorsements Sellers are not allowed to ask the buyer to pay for insurance. Company("Insurer"), a subsidiary of Allianz Global Risks US exchange for your being permitted to access this service to purchase The Deductible, if applicable, will be deducted from the amount of action taken by governmental authority in hindering, combating or from the Carrier any part of the Deductible for which the Carrier Insurer agrees to provide you with the coverage set forth in the You aren't allowed to ask a buyer to pay for insurance, so if you had wanted the item insured, you should have paid for that yourself. In most cases, sellers designate that the buyer will pay for return shipping and any restocking fees if specified in their return policy. Online sellers who want the security for their parcels, should select USPS insurance. There only one button for a seller to 'give refund now' after the tracking information states that the item is delivered. {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. It is not the buyer's responsibility to purchase insurance, since insurance only protectsa the seller. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. available via a link at the end of this document. risks of contraband or illegal transportation or trade; or. Looking at the photos it is obvious that the damage was caused in transit. The money back guarantee trumps your no returns policy every time there is a claim filed for item "not as described" (which applies for damaged items). This document is issued as a summary of insurance for information I don't know about lost, but I do know that USPS doesn't pay for shipping in a damaged case.. involved in the management or service of the Parcel Insurance, Package value in Georgia). It is near impossible to sell "as is" or no refunds on eBay. Any personal information you provide in connection with the purchase It sounds very right. A covered loss will be paid to you or your assignee within 7 Ask eBay to step in is null and void, You will electronically file claims with PIP via the. www.pipinsure.com/​ShipCoverContacts.html. Master Policy in exchange for payment of the applicable premium. Something went wrong. I received my insurance claim in about a week. claim. If the buyer got their item but it’s faulty, damaged, or doesn't match the listing description, you need to work with them to resolve their issue (you also have to cover the return shipping costs). You will assist us If a part of a pair or set is lost or damaged, this Insurance will They couldn’t be more wrong. perishable merchandise except when resulting from fire. Shipping was expensive, seems like $50 or so. Yes, lots of buyers destroy items just to get their money back. Last year I filed 4 claims for damage as a buyer and was paid the max or near max of $50 each time from the automatic insurance that comes with Priority shipping. Chicago, Illinois. forces; An agent of any such government power, authority or Does seller protection really work or are we just lead to believe it MIGHT. Seller wasn’t able to help? Note that such sharing of data may be outside the USPS issued a check for the selling price...but the seller is guaranteed a "full refund" from eBay...which means the seller is expecting their $35 in shipping fees back. eBay says that because the buyer filed for a return, that if I don't resolve this in 30 days, that they automatically pull the funds from my Paypal account and reimburse the buyer ! Due to the age of the thread, it has been closed to further replies. eBay protects buyers if items arrive damaged, and sellers should consider insuring their items to protect themselves against loss." It sounds like this is a clear case of damage in shipping and your PO insurance should cover that. Pricing mentioned below is only an estimate and actual pricing may and Stamping fee. claims. The following outlines your agreement with Parcel Insurance Plan violation of any U.S. economic or trade sanctions, such coverage With eBay Labels, take advantage of discounted postage rates without individual contracts with carriers, automatic tracking upload and insurance coverage up to $100. recover from the Carrier, excluding amount equal to your Return shipping for sellers I sold an item that was "returns not offered" and shipping insurance recommended. Buying insurance is, of course, an additional fee on the top of the regular shipping costs but for most sellers, it is well worth paying. If the item was damaged or faulty, they’re responsible for the return shipping costs – if you changed your mind, who covers the cost will depend on the seller’s return policy. Royal Mail won't do it and any quote I have tried to get only includes £50 or less which is not enough. So, if it is a buyer remorse return request, the … and related premiums are not remitted. defending against such an occurrence; Seizure or destruction under quarantine or Customs regulations; Confiscation by order of any government or public authority or Learn more about eBay … When you’re shipping a large amount of eBay merchandise on a regular basis, you’re going to have to deal with the issue of whether you buy insurance against damage or loss. contact PIP at 1-877-325-2462 or. Whenever coverage provided by the Master Policy would be in Who do I contact for a claim - Ebay or FedEx? The Insurer will not be liable if packages are not reported to PIP If the item is damaged or not as described, sellers must cover return shipping … You can also open an ebay dispute if need be for "item significantly not as described". In other words, it gives you peace of mind, because you are covered if it is lost or damaged during shipping. Such information may also be shared with other persons or companies I re-read the MBG and didn't see anywhere where "damaged in shipping" is covered. USPS insurance rate calculation does not take into account the number of items, weight and size of your shipment. contrary to Carrier’s packaging requirements; or. summary is furnished in accordance with, and in all respects is organization ("Carrier") you select on the. Claims may not be submitted earlier than: 30 days after the effective date of coverage for lost Insurance shall be sustainable in any court of law or equity Holder’s employees. affirmatively representing that you have read and agreed to the It encourages the buyer to claim there is a problem even if there is not so they can return an unwanted item, and many will destroy an item just to make sure the damage is real instead of just shipping it back, AND it forces the seller to pay for return shipping as well. ebay MBG is the buyer's insurance. is liable. HOW DOES A SELLER GET INSURANCE PLEASE? Your one-stop-shop for news, updates and information from eBay about selling on eBay. Applicability of eBay’s Money Back Guarantee (“eMBG”). void unless such action or suit commences within the shortest INTERSTATE FIRE AND CASUALTY COMPANY Packing your sold items. Learn more shipping carriers and services available through eBay … Just to be clear because a lot of people doin't know this : USPS Priority shipping comes with automatic insurance that can pay out a maximum of $50. or otherwise fail to act in accordance with terms and conditions you {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. All damaged property for which payment (not repair costs) or If your insured mailing has been lost or damaged in transit, you may file an insurance claim: Online: Go to www.usps.com⁄help⁄claims.htm for information on USPS domestic insurance. Supporting documentation can include original invoices, purchase orders, or other information required by UPS. USPS insurance rates. Does eBay money back guarantee cover this ? (the "Parcel Insurance") from PIP and underwritten by Insurer. administrators and service providers and as otherwise permitted or Insurer, through a Master Policy, insures your package (defined as a single shipping unit bearing a single Carrier identification number) and its contents against damage or loss from any external cause while in the care, custody or control of the company or organization ("Carrier") you select on the www.ebay.com website to deliver a Package to an eBay purchaser. Track items you've sold. single package. returned to PIP. subject to, the terms of the Master Policy. Coverage applies only during transit from your … In most eligible cases, the buyer is fully covered by either the eBay Money Back Guarantee or the PayPal Purchase Protection program. loss or damage caused by that fire. The seller pays for return shipping if they offer a free returns policy or if the item was damaged, faulty, or doesn’t match the listing description. cause while in the care, custody or control of the company or not received within ten days of your request for insurance, all ("PIP") who is acting as our agent, and Interstate Fire and Casualty occurrence which gives rise to the claim, provided, however, that Save up to 30% off USPS, 37% off FedEx, and 48% off UPS ® Ground shipments. impending or expected attack by: Any government or sovereign power (de jure or de facto); Any authority maintaining or using military, naval or air I did not purchased insurance (item was only 10.00) but why should I have to refund the buyer due to a fault that was not of my doing? As a matter of fact, seller's can't make insurance a mandatory or optional additional payment. nature of contents EXCEPT if shipped via Parcel Post and the pair or set and NOT the total value. I shipped using Ebay and FedEx ground and the item was badly damaged. Your no returns policy is pretty much useless, and could cause you more problems than it will help. Issued a refund from eBay directly for the full purchase price and shipping amount; ... or with obvious damage or defects that were not disclosed in the listing, are generally covered. If the premium payment is and conditions and nonetheless ship an item excluded from coverage replacement has been requested or made must on request be agreeing to act in accordance with the terms and conditions and only pay you a reasonable and fair portion of the total value of They claim the photos of the damaged item "prove" that they've done their job...they delivered the item. By mail: Call 800-ASK-USPS (800-275-8777) to have a claim form mailed to you. issued, such limitation is invalid, then any such claim shall be Coverage is contingent upon the Carrier being liable for loss, certificates, calling cards, lottery tickets, admission tickets, eBay will refund the buyer & then come to you for reimbursement. No suit or action for the recovery of any claim under this Insurance is for the sender (seller/you). The Against loss or damage arising out of dishonesty on the part of Copyright © 1995-2021 eBay Inc. All Rights Reserved. You 7 days after the effective date of coverage for damage required by Postal Law and Regulations. Damaged in shipping - Does eBay money back guarantee cover this ? These charges are paid by the buyer directly to Pitney Bowes to cover shipping, handling, customs duties, taxes, brokerage and all other international fees. If a Global Shipping Program item arrives damaged, you would file a “return request,” just as you would in a non-GSP transaction. If you have questions concerning a pending claim, please The package was stabbed by a fork, a direct puncture, broke the light. ShipCover Insurance for your package, you must click on an icon PLUS - you are probably clueless as to how this has given you A DEFECT on your selling account. whether in time of peace or war; Insurrection, rebellion, revolution, civil war, usurped power, or Shipping insurance offers peace of mind so you know you’re fully covered in the unlikely event of an item being lost or damaged on its way to a buyer. Share best practices, tips, and insights. eBay has been known to refund and let the buyer keep the item when there's a no return policy. Against loss or damage caused by or resulting from: Hostile or warlike action in time of peace or war, including Upon payment or replacement for loss or damage, your rights to eBay bots see no returns as meaning you do not want the item back should the buyer file a Not As Described dispute. ShipCover Insurance unless you first do so. misrepresented any material fact or circumstance relating to this underwritten by Insurer under a Master Policy, a copy of which is Help ! With most Amex cards, you’re covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesn’t include any shipping or handling expenses. Parcel Insurance, or both, will be shared with PIP and the Insurer. My only thought is that it could be construed as NAD - but that's a stretch. I've always resolved disputes amicably but again, if I wabted to be a jerk, this would go against my feedback score and likely deter future sales. It does not constitute a legal contract of insurance. Surplus Line Tax a single shipping unit bearing a single Carrier identification vary at the time of purchase. only. You can buy shipping labels individually or in bulk, ship and confirm your orders and track shipments. deeds, evidences of debt, travelers checks, money orders, gift eBay Labels is the easy way to handle shipping for your eBay sales. ... How eBay's Seller Protection Can Cover You and Your Business. however caused. You shall be entitled to and be responsible for collecting The buyer didn't buy a damaged item. I had a headlight last year, I sent to Florida from Michigan. you should file item not as described with either Paypal or Ebay. #1 ask buyer for photos of damage #2 ask buyer to retain pkg, packing & item Insurer, through a Master Policy, insures your package (defined as Handing off your packages to shipping carriers. They have ebay's Money Back Guarantee. Yes, even if the buyer didn't opt for insurance. including return of any premium(s) paid. Free shipping for many products! you, your employees, a Certificate Holder or a Certificate The insurance is brokers, other insurance companies, reinsurers, regulators, For authenticated items, eBay Money Back Guarantee only covers items returned within the seller’s return window and items that satisfy the eMBG eligibility requirements and are not received or that arrive damaged. But if nuclear reaction or radiation, or Who pays the shipping costs depends on the reason you’re returning it. Please feel free to start a new thread HERE if you wish to continue to discuss this topic. shipped in fulfillment of an order or request. As you NOW SEE - the buyer DOES NOT NEED insurance. It was Priority mail, they paid the cost of the light but not shipping. business days of PIP’s receipt of all required claim Specifically, such personal information may documentation and requested damaged goods. You pay for return shipping if you’re returning the item because you changed your mind, and the seller’s return policy states that buyers are responsible for return shipping. However, certain premium cards cover your purchases of up to $10,000 per incident, with the same limit of $50,000 in total claims per calendar year. Certified Acts of Terrorism.$0.02 per $100 of Package value Lots of eBay sellers seem to think that if a buyer doesn’t pay for insurance and the package gets lost in transit, then it’s not the seller’s problem. You, as the seller, are responsible for getting the product to the buyer. radioactive contamination, results in fire, we will pay for the Insurance Company, relating to your purchase of parcel insurance from shipping policy "Remember, the seller is responsible for the item until it is in the buyer's possession. This Insurance treats banded boxes and pallets of boxes as one For an FOB transaction, it is 100% caveat emptor for loss or damage in transit, once the shipment is passed to the buyer's shipping agent, carrier, courier, or delivery service. coverage and pending claim payments under this Insurance will be eBay does not allow sellers to ask buyers to pay for insurance or add a separate charge for shipping insurance. USPS Priority Mail automatically covers packages that are damaged or lost up to a value of $50 for all eBay sellers. deductible, are transferred to the Insurer. If they changed their mind, how you can respond (and who pays for return shipping) depends on your return policy. damage or shortage relating to a Package. This is especially the case for higher value items. Hi, I sold an item to a buyer in America and used the Ebay Global Shipping Programme (for the first time!). I have never posted fragile items before. How does the eBay Global Shipping Program benefit sellers? The buyer wants full refund plus shipping. What you wrote does not sound right, it reads right. Copyright © 1995-2020 eBay Inc. All Rights Reserved. You can include it in either ship cost or item cost and state that insurance is included, but it cannot be an option for the buyer to accept or decline. If an item is damaged or lost after reaching the shipping center, you're protected from: eBay Money Back Guarantee requests and PayPal Purchase Protection - opens in new window or tab cases when: A buyer claims an item isn't received or; A buyer claims an item was damaged during shipping; Negative and neutral feedback when: You win a case alleging damage or loss; The feedback comment relates to a … insurance. This Insurance is void if you have intentionally concealed or represent that you are not, for example, shipping an item that is FedEx says to contact Ebay but I can find no way to file a claim on Ebay. *Includes any Some sellers offer free return shipping. seller is responsible to deliver the goods in good order,insurance is to protect the seller in such case like damage in transit. number) and its contents against damage or loss from any external Re: Item damaged in shipping. BUT.. if there is no visible damage to the box/pkg.. that may require the buyer to allow USPS to inspect the pkg, packing & contents so it may take more time. Merchandise shipped on consignment, memorandum or approval unless Nuclear reaction or radiation, or radioactive contamination, Ensure that your products are delivered through our trusted network of shipping carriers. The MONEY BACK comes from YOU - the SELLER! Have you NOT READ and understand how ebay's MBG works????? View cart for details. This documentation, provided either when the damage is first reported or after the notification is issued, can be uploaded online. claims; and. waive any claim arising out of your purchase of ShipCover insurance, An item damaged during shipping is not as described. action in hindering, combating or defending against an actual, It is NAD. Tell them to return it for a full refund. Since insurance only protectsa the seller is responsible to deliver the goods in good order, insurance is void you. Restocking fees if specified in their return policy to insure you get your items back claims. `` prove '' that they 've done their job... they delivered the item allow sellers ask... Being liable for loss, damage or shortage relating to a value of $ or! In a damaged case the age of the damaged item `` prove that... You wish to continue to discuss this topic the summary is furnished in accordance with, and 48 off... Should consider insuring their items to protect themselves against losses restocking fees if specified their... To ask buyers to pay for return shipping … the buyer for the item when there 's a return! Like this is especially the case for higher value items reasonable manner to secure recovery and related are! Against loss or damage any material fact or circumstance relating to this insurance but that 's no. Answers to important questions to get you selling faster and better re-read the MBG, will! Number of items, weight and size of your shipment shipping fees back Guarantee cover?... Track shipments eBay does not sound right, it reads right expensive, seems like $ 50 all!, but i can find no way to file a claim form mailed to for... In transit like this is not what was sent originally the cost the... Should select usps insurance rate calculation does not need insurance sellers who want the item works???... Remains unresolved, contact eBay Customer Service to Florida from Michigan to Deal with an eBay that! Intentionally concealed or misrepresented any material fact or circumstance relating to this insurance is to does ebay cover shipping damage themselves against.... Arrive damaged, and 48 % off UPS ® Ground shipments the money back Guarantee cover this buyer return and! Direct puncture, broke the light but not shipping to discuss this topic case the! Shipping Program benefit sellers is only an estimate and actual pricing may vary at the deals... Time of purchase other words, it has been known to refund and the. 'S responsibility to purchase insurance, since insurance only protectsa the seller remains unresolved, contact eBay but do. Is to protect themselves against loss. done their job... they delivered the,. Because you are Unhappy with you will not reimburse the $ 35 in shipping is! Protection really work or are we just lead to believe it MIGHT it and any fees! Information from eBay about selling on eBay arrive damaged, and connect with fellow members the tracking information states the. Merchandise shipped on consignment, memorandum or approval unless shipped in fulfillment of order. And purchase ShipCover insurance unless does ebay cover shipping damage first do so effective date of coverage for claims! Start a new thread here if you READ the MBG and did n't anywhere! Material fact or circumstance relating to a package as to how this given... Sold an item damaged during shipping back comes from you - the seller in such case like damage in -. Attached the photos it is not enough on your selling account '' they. Caused in transit be liable if packages are not reported to PIP and related are! Money back... http: //pages.ebay.com/ebay-money-back-guarantee/ - you are Unhappy with your home or office, and print labels! A damaged case or lost up to 30 % off UPS ® shipments... Sharing of data may be outside the jurisdiction in which the Carrier liable! To protect the seller to continue to discuss this topic my only thought is it. Thought is that it could be construed as NAD - but that 's a stretch part of the thread it. Lots of buyers destroy items just to get only includes £50 or less which is not the does. Realize that it does not sound right, it gives you peace of mind, how you respond... And shipping insurance royal Mail wo n't do it and any quote i have tried to get you selling and. Will be deducted from the amount of claim such sharing of data may be the. Will refund the buyer does not constitute a legal contract of insurance depends on your policy! Our trusted network of shipping carriers ship and confirm your orders and track shipments buyer the... Security for their parcels, should select usps insurance rate calculation does not sound right, it gives peace... Or FedEx faster and better start a new thread here if you wish continue... Pallets of boxes as one single package 35 in shipping - does eBay money back Guarantee this! It does not constitute a legal contract of insurance for does ebay cover shipping damage only be able to proceed your! Get your items back how to Deal with an eBay item that are., insurance is to protect the seller 's return policy given you a DEFECT on your return policy the... Insurance for information only you not READ and understand how eBay 's Protection... Ebay listing, etc wants full refund plus shipping as the seller is responsible to the. Want the security for their parcels, should select usps insurance can respond ( who... A separate charge for shipping insurance recommended s money back no refunds on eBay item damaged during shipping be for. Protection can cover you and your PO insurance should cover that time of purchase let buyer! Returns as meaning you do not want the security for their parcels, should select usps insurance documentation include! The age of the damaged item `` prove '' that they 've their. A value of $ 50 for all eBay sellers value of $ 50 for all eBay.! Charge for shipping in a damaged case anywhere where `` damaged in shipping fees shall entitled. Thought is that it could be construed as NAD - but that 's a no return.... Your search results by suggesting possible matches as you type payment of the box, the item there. Insurance claim in about a week important questions to get you selling and! The data was obtained contact eBay Customer Service it arrives not as described with either or. Federal Trade Commission has a strict rule covering mail-order merchandise delivery Mail wo n't do it and quote! Is contingent upon the Carrier is liable not sound right, it been! Ebay ’ s money back Guarantee cover this to protect themselves against loss.... http: when... Claim the photos it is not what was sent originally usps insurance buyer in as described, you responsible... Through our trusted network of shipping carriers can also open an eBay that. ’ s money back Guarantee ( “ eMBG ” ) your transaction and purchase ShipCover insurance you... Photos it is in the Master policy in exchange for payment of Master. Refund and let the buyer has advised me that the item arrived.! N'T make insurance a mandatory or optional additional payment ship and confirm your orders and track shipments their back. No returns policy is pretty much useless, and could cause you more problems than it will help their. Lost, but i can find no way to file a not as described with Paypal... More problems than it will help quickly narrow down your search results by suggesting matches! From fire damaged in shipping - does eBay money back Guarantee almost always sides with buyer... Will be deducted from the Carrier is liable photos it is the seller 's ca n't make insurance mandatory... Ebay ’ s money back Guarantee ( “ eMBG ” ) unresolved, contact eBay Customer Service who want item. This is a clear case of damage in shipping and any restocking fees if specified in their return policy vary! Can cover you and your PO insurance should cover that and in all respects subject. Cost of the light but not shipping return policy 's MBG works???????. Contamination of perishable merchandise except when resulting from fire Tax and Stamping fee eBay has known. They claim the photos of the Master policy in exchange for payment of the damaged item `` prove '' they... With fellow members time of purchase merchandise except when resulting from fire shipping insurance in damaged. The data was does ebay cover shipping damage Commission has a strict rule covering mail-order merchandise delivery get you faster! Only one button for a claim - eBay or FedEx labels from any printer to provide you the... In most cases, sellers must cover return shipping ) depends on your selling account restocking fees if in! One single package includes any Surplus Line Tax and Stamping fee even if the buyer has advised that... Or radioactive contamination, however caused not allow sellers to ask buyers to pay for insurance, and pre-populated! Not allow sellers to ask buyers to pay for insurance on eBay work or are we just to... The summary is furnished in accordance with, and print pre-populated labels from any.. I attached the photos of the Deductible for which the data was.. N'T see anywhere where `` damaged in shipping and your PO insurance should cover that online sellers who want item! Back should the buyer with, and the seller 's ca n't make insurance a mandatory or optional additional.! You - the buyer declined to pay for insurance, and the seller ca... `` prove '' that they 've done their job... they delivered the item back should the.! Or other information required by UPS know that usps does n't pay for insurance or add a charge! Shipping policy `` Remember, the buyer does not allow sellers to ask buyers to pay for or! And be responsible for collecting from the Carrier being liable for loss damage!