Long story short: they can’t do anything. It is constructed with commercial-grade copper which is guaranteed to last for a long time. Among all the different models, we rank A.O. There was a problem with the Smart panel. Smith EJC-6 is an electric residential heater that features a single heating element and a highly durable brass drain valve. Smith, a company highly responsible for revolutionizing the water heater industry. The compact and space-saving design of this water heating unit not only provides high performance but also reduces energy consumption. Shop gas water heaters and a variety of plumbing products online at Lowes.com. Average Lifespan: 13 Years. It quit working yesterday so I had a plumber from the company who installed it come out today and discovered there was a manufacturing defect that had caused a wire to be burned through. Enough to scald a person. Now I need to purchase another water heater, I will never buy another AO Smith water heater. GCR-40 ProMax Plus is engineered to provide optimum performance with long-lasting values while also minimizing your energy bills. Whether you choose to put it under the sink or mount on the wall, this unit can virtually fit anywhere. Smith BTR-200 is equipped with the Eliminator self-cleaning technology that is designed to get rid of sediment build-up in the water tank. I know that my opinion doesn’t mean anything to a company this size but I really hope people read this and save yourself the money and time. Smith come with a digital display and remote control? My old one still working and I bought my house with it in there over 20 years ago and never had a problem. This model is another … American Water Heaters – Sub-brand of AO Smith sells many residential and commercial models. 5 Best A.O. Unlike conventional water heaters, this system uses thermophiles to produce the energy required to operate the gas control. Master-Fit BTR-200 by A.O. Point of demand hot water heater… Enough info I convince me to NOT GET an A.O. This provides additional protection to the unit and ensures the durability and longevity of the unit. All planned to gouge your financial eyeballs out. State Select. Well, that’s all regarding the best A.O. You can thank all the American companies that are making their products in China. I purchased an electric water heater from Lowe’s eight years ago. They will use inferior materials and do shoddy workmanship if it’ll put a nickel in their pockets. This loophole probably applies as well to 12-year, 6-year, and 3-year water heaters. The CS Rep was reading through an owners’ manual and knew less than the technician I hired. Smith’ several times. This allows the Voltex to double as a dehumidifier, pulling excess moisture from the air to reduce water requirements and  running costs. AO Smith Water Heater reviews have seen the XCR-50 ProMax preferred for its slender dimensions and easy-installation convenience. Smith unit comes with a 6-year warranty. I bought my water heater through a plumbing company, who also installed it. Had a technician talking to A O Smith Customer Service on the phone and they knew almost nothing about their own product. The spare parts and the interior elements within the AO Smith heaters are completely … Smith developed a method for adding glass linings to residential water heaters. Though five people is within the specs of the water heater, the above loophole nevertheless voids almost 90% of the advertised length of the warranty. As with the gas versions, the Signature series is sold exclusively at Lowes as of 2017. I purchased a life time warranty A.O. – I have talked with the AO Smith recall department 8x this evening. 12 Years on Heat Exchanger and 5 Years on Parts. A.O. ATI-510-N is another gas fueled water heater on the list. My 50-gallon water heater is advertised as serving up to five people. Additionally, it is powered by self-cleaning technology that eliminates the sediment build-up inside the container. They gave me 2 companies. Most of the gas/propane models are still Energy Star and LEED certified. As one of the leading water heater companies, A.O. A.O. Home » Brands » A.O. These water heaters also come with a built-in LCD with user-friendly controls. The advanced wall-mount design makes this water heater ideal for homes with small space. If you’re opting for a premium quality water heater that is capable of delivering an endless supply of hot water with high thermal efficiency, A.O. However, the Eliminator system operates only when the cold water is connected through the front. Smith Water Heaters Review. Water heater pilot does not light. Navien – Specializes in tankless water heaters and boilers. Spare Parts. Wrong. Owning this system may reduce heating costs by as much as 70 percent, meaning they’re a great choice for those on tighter budgets. This … Some of the other brands That they own are American, Whirlpool, State, John Wood, GSW,Hague Quality, Aquasana, Lochinvar, Reliant, US Craftmaster, Takigi and of course A O Smith. Unlike other models, the ATI-510-N features a dual heat exchanger that is designed to transfer heat efficiently. Smith Water Heaters perform? Smith ATI-510-N is a gas-fueled water heater that is designed for both commercial and residential insulations. Well good luck!! This model also features high-quality anode rods with a stainless steel core. Purchased it Jan. 2018, In 2019 the Pilot would not stay lit, they sent a Pilot light Assembly, it worked for a month, then they sent a Gas Control Valve, it worked for a few weeks, then made a loud noise and a spark. I finally got someone and they said it didn’t have a warranty. Also, these outer can be easily changed in eight different colors. It is also certified by the UL (Underwriters Laboratories) Sanitation and NSF Standard 5 for electrical safety, design, and structural integrity. This advanced feature eliminates standing pilots and also reduces energy consumption. Gas and propane of A.O Smith vs. Rhyeem: Gas heaters are widely used for its superb functionality … This means the water heating system can certainly reduce energy consumption and lower your energy bills. This model is also equipped with an electronic ignition system that automatically operates the unit during the heating cycle to keep the water warm. In case of flame failure, this system responds in less than a second and reduces the chances of gas leakage. Occasional moisture can be seen around the bottom & there’s slight rust. Not only are these heaters extremely efficient and great for the environment, but they come with OG-300 certification, meaning they’re eligible federal tax breaks and rebates in several states. Some of the most commonly replaced parts are screw-in elements, gas thermostats, pilot assemblies, thermocouples, burners, valves, and anode rods. $1300-$1500 out of pocket. I completely agree that there’s no incentive for many types of manufacturers to make something that lasts for decades. I would NEVER buy from this company again. These innovations led to the unveiling of the Mechanical Marvel, the first automated frame production line in 1921 by Arthur’s son Lloyd Raymond. I had to replace the pilot assembly three years later – a $200 repair. Customer service was a joke! This means the water heating system can certainly reduce energy consumption and lower your energy bills. This applies both to the choice of materials and components used in the manufacturing process, as well as to the efficiency of the finished products. What safety features do A.O.Smith Water Heaters include? Several other lines fall under a third ProLine tier, the ProLine XE. Our heater began giving us problems within six months of purchase. In addition, it is backed by 6 years warranty on water tanks and spare parts. The dang thing howls or has a terrible screech harmonic noise that is … We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. The Chinese will cut corners and cheat on specifications given the opportunity. The third son to join was Arthur Oliver Smith. Lowe’s is getting it back whether they want it or not!!!!! Using environmentally friendly materials, A.O. 99% of satisfied AO Smith owners will never mention their positive experience online. Unit making a high squeal noise during low pressure hot water usage from five different faucets. All Rights Reserved. **Stay away from AO Smith water heaters! (see our review of American Water Heaters) Bosch – Electric, gas and solar waters heaters, as well as mini-tank systems. Known for delivering high-grade products engineered using best technologies and catering to the requirements of modern consumers, the water heaters by A.O. How well does the A.O. This doesn’t make sense only 4 years after insulation. For others, you have to buy the remote control separately. Smith Water Heaters in 2021 – Reviews and Buyer’s Guide, A.O. These lines feature models designed for both home and mobile home use. He didn’t work on electric but his boss did and he would have him call me back on 2/12/20. With a compact design and high performance, this unit is ideal for both residential as well as commercial applications. There were also multiple comments saying that it provides more than enough hot water for a family of four. Smith water heater ! A. O. Smith is free to define its warranties in any way it wants. On top of that, chores like cleaning, doing dishes, and laundry turns the situation into a nightmare. A.O. Smith ATI-510-N ticks all the right boxes. The digital display comes in handy to set the water temperature, quick heating mode, real-time clock, and power options. All the heating elements used in A.O. This water heater is made out of stainless steel core along with CoreGard anode rods. AO Smith did eventually agree to cover my failed unit and gave me a redemption code. All have either low NOx or ultra-low NOx emissions and four different venting options are available. Bought a house with a one year old AO Smith water heater in 2015. If you have been facing similar problems and have been looking around for a high-quality water heater, I’m sure you must have come across the name ‘A.O. The first paragraph of the warranty document for my recently purchased A. O. Smith 9-year-warranty water heater says–, “This warranty is reduced to one year … if the water heater is used to supply more than one dwelling unit.”. I had an AO Smith water heater installed less than 2 years ago. AO Smith should just agree to pay this extra charge and the problem would then be resolved tomorrow. Besides, it also exceeds the requirements of Energy Star and is recognized as an ultra low-NOx product. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new … In addition, they also feature a safety valve, which relieves and discharges water if the water temperature or water pressure overshoots the pre-set limits. Smith’s top quality models, so instead, we’ll give you a good overview of the product lines and a comparison between some of the best from each type of water heater. I tried to return it to Lowe’s within the first week but they won’t take them back. Smith offers a wide range of units that comes with corded as well as wireless remote and user-friendly settings. When I pressed for confirmation, they said they would not. Just saw someone returning a unit to Lowe’s today because it didn’t work. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. With the ATI series, A.O. In addition, they have expanded to become leaders in electric, gas, tankless, and even solar water heaters. It’s no longer about quality, it’s about money, and there’s no money to be made making something that will last 27 years. Wow, I’m sorry for the ordeal you’ve been through. Smith … However, something is still wrong. Him just get a repeat buyer CSA certified t & P relief valve for heat exchanger manual knew! Working, but I doubt I ’ m sorry for the next time I comment of. 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