Right now, you’re probably considering whether to postpone, or even cancel, your event to keep your attendees safe. One of our Major Gifts Roadmap members is losing a $600k event, an important part of their operating budget. As Coronavirus (COVID-19) impacts how people gather around the world, this isn’t business as usual. We empower creators of events of all shapes and sizes – from music festivals, experiential yoga, political rallies to gaming competitions –– by providing them the tools and resources they need to seamlessly plan, promote, and produce live experiences around the world. process of cancelling or postponing the event within the Eventbrite platform, An Introduction to Mindfulness for Event Planners, Email Marketing for Events: Everything You Need to Know, Keep your subject line short and to the point. A proper way to do it would write an email to cancel the meeting or event. The global outbreak of coronavirus (COVID-19) means we’ve had to stop socialising and gathering to help prevent further spread. If your event isn’t until the summer or fall, you may feel comfortable waiting to decide if it makes sense to cancel or adapt your plan. Even though the term is open to interpretation, the same basi… You will be automatically presented with the option to email all attendees using these templates as you go through the process of cancelling or postponing the event within the Eventbrite platform. Include important, informative links. Eventbrite is a global ticketing and event technology platform, powering millions of live experiences each year. It may be helpful to know that long before the inevitable COVID-19 legal contract cases, there were the Coronation Cases of 1902. Check your event cancellation insurance policies. Like you, here at The Knot, our teams are making daily decisions through the lens of … You can find out more about the coronavirus via the NHS, Gov.uk, or WHO websites. We’ll be processing refunds for everyone who bought a ticket to [insert event name]. To help you get started, check out our guide to creating an event cancellation email, which includes handy email copy you can adapt and send out to your attendees. We’re committed to doing all we can to help during this time of uncertainty.Â, We’ve received many questions from our hosts and guests wondering how to move forward with, cancel, or postpone upcoming events. Don’t forget to include contact details, so guests can reach out if they’re unsure what to do next. Indeed, many force majeure clauses specifically include the term, “epidemic” or “pandemic” in their laundry list of qualifying events, and even without that specific reference, COVID-19 should qualify under most force majeure clauses due to government imposed travel bans, business closings, and quarantine orders. As always, our Support team is here to help with any issues you may have messaging guests through Paperless Post. Even intimate events with healthy people should use social distancing best practices.Â. Update Your Community Using This Email Template. Make sure your. Postpone the physical event until COVID-19 has been contained and no longer poses the threat of a pandemic. While we are still as dedicated as ever to combatting [insert your cause], the safety of our attendees come first. Birthday fun for all ages and smart invitations for planning, too. Connect with fundraising participants for the live events and ask if they’d agree to hold the event online and fundraise digitally on behalf of your organization. In order to help creators reduce friction and attendee questions when they change the status of their event, we have launched new  in-product email templates that  can be used when notifying attendees of cancellations. Looking to host virtually? The sooner you can relay information to your guests, the easier it will be for them to create a plan that makes sense for them. Such agreements may include lease agreements, sponsorship agreements, ticket agreements, ticketbacks or other related commercial contracts. While we know this is disappointing, we hope you can understand the steps we’re taking to help keep our staff and attendees safe. Photo: Getty Images The specter of having to cancel sporting events due to the coronavirus … Let them know if you’re taking any particular precautions and take the pressure off them if they choose not to attend.Â, “I wanted to touch base with you about [the event] in light of the current coronavirus outbreak. However, by doing so, you’ll be keeping your attendees safe, helping to flatten the curve of the pandemic, and affecting positive change. Examine communications to meeting attendees, exhibitors, vendors, and other stakeholders. Assure them that you understand if they’re unable to attend for any reason and give an updated date for them to RSVP by.Â, “I wanted to update you on [event] as in light of the current outbreak; I’ll be postponing it until [date] and look forward to seeing you then. At this time, I’m going to move forward and look forward to seeing you. We’ve already started to see inventive ways that friends, family, and co-workers are staying in touch, whether that means sending a, to all the friends you miss and hope are well, or even to let an elderly family member know you’re thinking about them. For instance, if you’re hosting a 5K race, you can transition to a virtual 5Kand ask participants to track their progress at home and report their results to your organization. As required by our contract, this notification is … As we’re sure you’re already aware, the coronavirus (COVID-19) pandemic has meant that it’s now vital to limit social contact and avoid gathering. And while cancelling your event may inconvenience your guests in the short term, in such challenging times they’re likely to understand and agree with your decision. OurÂ, As the situation unfolds, we’ll share alternative ways to connect inspired by our hosts. Your guests: Older people, pregnant women, and guests in fragile health are at a higher risk of becoming ill. Review contracts to determine whether there is any provision which may excuse the group’s performance based on COVID-19. Stay safe, and please contact us if you have any concerns or questions. The need for self-isolation and social distancing means that it’s no longer responsible to hold a live event or gather in large groups. However, we still very much want to begin our lives together and have decided to host a virtual video ceremony instead. I understand that my $XXX deposit for your services is nonrefundable. However, there is … For that reason, we’ve made the difficult decision to cancel [insert event name]. First and foremost, the parties should identify whether the agreements have force majeure or excuse of perfor… Write clear and direct copy. Inevitably, this has had a huge impact on the events industry. “I don’t think there’s a single event scheduled for the next 90 days that isn’t currently fielding concerns about coronavirus from attendees and stakeholders,” says Alex Plaxen, vice president, experience strategy for Nifty Method Marketing and Events. Unfortunately, I won’t be able to make it, but please know that I will be thinking of you, and wish I could be there to celebrate with you.”Â. But we have some good news: [insert event name] is going online. Before postponing, rescheduling or canceling an event because of COVID-19, all parties should promptly analyze their rights and obligations under relevant material agreements. Uncomfortable attending for any reason, we can to help prevent further spread health are at a risk. Journal/Events and Attractions... Key to event cancellation coverage is in wording by Stern! Can to help with any issues you may have messaging guests through Paperless Post note after event. 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